Pros and Cons of Novatime (discontinued) 2024 (2024)

HR suite integration

Employee Self-Service

Timekeeping and Payroll

Scheduling shifts for FT employees

Generating reports can be cumbersome and is limited in terms of parameters.

Auto generating schedules is a great tool but rather than 'x' number of days I wish a date range was available.

Editing and updating the ASM is very time consuming.

Generating schedules is solely qualification based with little nuance for an employee eccentric approach.

The report database is very extensive--there is a report for everything

Easy to use

Various ways for EEs and supervisors to access information

For people who don't use it often, they often forget how to navigate the site

Be able to narrow down PTO options by company

User interface is great for administrators.

User experience has been really appreciated by our users (managers/supervisors).

User experience has also been really appreciated by our non-exempt employees when punching in and out.

There does need to be more support and knowledge when it comes to alternate workweek schedule types (9/80, etc.), as there have been a few unique challenges with those.

Good user interface

Good user navigation

Good support documentation

User documentation that includes videos

Faster GUI

Processing payroll is quite simple.

PTO request off is straight forward.

It's rather intuitive in use.

It can be very slow and delayed in punches.

It doesn't always capture everyone's punches immediately.

There are quite a few areas where you have to be mindful of saving it correctly otherwise the information is all lost and that can be frustrating for users.

Timesheets

Schedules

Labor tracking

Customer service

Training

Expense tracking

Customizable reports

It has some really nice scheduling features that allow managers to see the difference between hours expected to work and actual hours worked as well as overtime, absences, and non-scheduled shifts.

There are easy ways you can transfer a manager's caseload/employees to another manager temporarily if that person is going to be out of the office for an extended period of time without giving away too much personal information - just what would be needed for payroll or time off requests (this can be customized by your administrator).

The program itself can be customized in many different ways to meet the needs of the company/organization that it is working with.

The charts/graphs on the new homepage are somewhat helpful and link to useful information.

You cannot write your own reports. All of the reports are canned ones and if you want one that is not included, you have to go through their design team and pay for it to be added to the list.

Since they have "upgraded" their tabs and added things to their pages, their site has slowed down and it takes much longer for some of their pages to load because of the amount of information that is now stored on each of their individual pages. It is nice to have all that information on one page, but it does take longer for it to come up.

The scheduling system is set up for organizations that have set schedules and/or multiple people on the same schedule (i.e. 3 people who work 9-3; 5 people who work 3-7; 4 people who work 4-11). If you have only one person who works each individual shift, the scheduling feature is not as helpful. It still works to show actual vs. worked hours and such; however, it will not work as easily to help fill in missing spots if one of your employees is on leave and/or absent.

Flexibility in configuration

Ease of use

Reporting capabilities

International configuration

Payroll export is a little cumbersome